Acceptance of terms
When you access this site, you acknowledge that you have read and agreed to the terms described below. By accessing and using this website you are agreeing to these Terms and if accessing on behalf of another person (e.g Company) you confirm that you are authorised to agree to these Terms and Conditions on their behalf.

Contract, payment and delivery are all within New Zealand.
Orders will only be accepted by Matting Systems NZ Limited in Christchurch, New Zealand and payment will be shown and made in NZ currency (NZD$).

Product availability
Product may be added or removed from the site from time to time. From time to time products described on the site may not be available or may be on back order. While Matting Systems NZ Limited does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.

Should there be a delay in availability we will inform you and you can decide whether you wish to wait for the product or whether you would prefer a refund.

Online Orders

Products may be ordered by following the instructions on the Online Store pages of this site. All prices quoted include Goods and Services Tax (GST). Prices may increase or decrease from time to time. Orders will be accepted for delivery within New Zealand, and other locations upon enquiry only.

We reserve the right to refuse or cancel any orders that we believe, solely by our own judgment, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgment, to have been placed fraudulently.

Cancellation and Product Return
You may cancel this order without charge at any time up to the dispatch of the goods to your address. Any charge to your credit card will be reversed or we can credit the funds to your bank account if paid by bank transfer.

Once you have received your goods we cannot accept any returns if you have changed your mind, as any returned goods will not be resold. 

You may return the goods if they are faulty or where the goods delivered are not those you ordered.  All goods returned must be in original condition and packaging, and include any invoice or delivery dockets and they must be received by us within 14 days of delivery. You may choose to have the goods replaced (like for like) without further charge, or your credit card will be credited with the cost of the goods.

All goods except faulty goods must be unopened.

Warranties
Matting Systems NZ Limited gives no express guarantees unless they are in writing.

Matting Systems NZ Limited will replace any goods which fail to comply with any guarantee contained in the Consumer Guarantees Act 1993. Nothing on this site is to be construed as a recommendation to use any particular product. 

Limitation of liability
Matting Systems NZ Limited is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use, or the inability to use, the material on this site. This includes but is not limited to the loss of data or loss of profit, even if Matting Systems NZ Limited was advised of the possibility of such damages.